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Frequently Asked Questions

Everything you need to know about using GetVooma.

For Vehicle Owners

Is GetVooma really free?

Yes, completely free. There are no sign-up fees, subscription costs, or hidden charges for vehicle owners. You can compare quotes, read reviews, and book services without paying anything to GetVooma.

How are garages verified?

Every garage on GetVooma is vetted before being listed. You can view their Google ratings, read verified customer reviews, and see their service capabilities before requesting a quote.

What if I'm unhappy with the service?

You can leave an honest review after your service is completed. Your feedback helps other vehicle owners and holds garages accountable. If you have a serious complaint, contact us at hello@getvooma.co.za.

How long does it take to get quotes?

Most garages respond within a few hours. You'll be notified as soon as quotes arrive so you can compare them at your convenience.

Can I choose any garage?

Yes, you're always in control. Compare quotes from multiple garages based on price, availability, warranty, and reviews — then choose the one that works best for you.

For Garages

How does the 5% commission work?

You only pay when you win work. When a customer accepts your quote, a 5% commission applies to the quoted amount. No monthly fees, no listing costs, no upfront charges.

How do I get more quote requests?

Complete your profile, respond quickly to requests, and deliver great service. Garages with complete profiles, fast response times, and positive reviews get more visibility.

Can I set my own prices?

Absolutely. You submit your own itemised quotes with your own pricing. GetVooma never interferes with your pricing — you're in full control.

What happens if the customer cancels?

If a customer cancels a booking, no commission is charged. You only pay commission on completed work.

How do I get paid?

Customers pay you directly for the service. GetVooma invoices you separately for the platform commission, which you can pay online through the garage portal.

Still have questions? Email us at hello@getvooma.co.za